Ī3 : Refunds are processed within 1-5 business days, after you received our confirmation on the cancellation.Ī 4 : The refund are applied to the original payment method. After the agreement, Service Team will send the detailed return information, please offer return tracking number after return shipment. No exceptions.Ī 2 : Contact with Enginediy Service Team to confirm details to make sure the item is meet the return condition. The Steam version was made free on July 11th, 2022 (without a feature update). During that time, I've been at work on a rewritten voxel engine with 'infinite' worlds, lots of new features, and more thought put into cross-platform support. After we receive the parcel, we will contact you for an updated address and arrange the new shipment.Ī 1 : a)- We can accept returns or exchanges within the 30-day period. b)- All returned items must be in the original condition: unused, unwashed, and unworn. The Steam version of Microcosm hasn't been updated in a few years. Please don’t worry for this.Ī 5 : If the recipient's address was wrong, after the failed delivery, the parcel should be returned back to sender. When you submit sensitive information via the website, your information is protected both online and offline. Q 4 : Is my information is securing using this site?Ī 4 : Yes, takes precautions to protect your personal information.
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Q 2 : My payment was declined, why? How to solve it ?Ī 2 : If you made the purchase via Credit Card and failed, could you please contact with Stripe Support Team for solution? Or if the issue can be solved, please no worry, we accept Paypal payment as well.Ī 3 : For the order, if not shipped out yet, please contact with our Service Support Team , we will cancel your order and give you full refund. Or if you need a team members help check up please contact with our service team we will be in touch with a status update.Ī 1 : For payment, we accept Paypal and Credit Card. A 2 : Our warehouse is located in China, the goods will be shipped from China mainland.Ī 3 : For giving customer good shopping experience, we offer free international shipment.Ī 4 : For expected delivery date, please check in this page: Expected Delivery TimeĪ 5 : You can track your order on .
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